Viz Mosart Administrator Guide

Version 3.8.1 | Published January 22, 2018 ©

General Advice on System Operations

This section contains the following topics:

Rebooting and Restarting - General Notes

All software system must be restarted now and then. This applies to both the operating and Viz Mosart system.

Rebooting Machines

The actual reboot frequency cannot be accurately determined up front, but good practice dictates rebooting all Windows PC's and Servers at least once a month.

Should any ill effects occur periodically with this monthly reboot interval, it is advised to reduce the interval to once a week. Likewise, if there still are issues, the next step should be daily reboots. In this case, steps should be taken to determine the problem cause.

Application Restart

For restart of the Viz Mosart Applications, we have not firmly stated any interval, as this depends on the actual practice in the stations, the connected equipment and the total workflow.

Just like for system reboots, good practice dictates restarting the Viz Mosart Applications at least once a month.

Viz Mosart Application Updates

The Viz Mosart Applications are regularly updated, and Vizrt strongly recommends to upgrade to the latest versions whenever these are released. This is easily done using the Viz Mosart Installation Administrator.

Fallback to previous versions is equally fast, facilitating - if necessary - rapid test runs in between other transmission schedules.

As long as your operation is running to your expectations - not hampered by the causes for our published fixes, or you do not need the new functionality being introduced now and then, and the servers are running in network isolation - there is no absolute need to do an upgrade of the application.

Windows Updates

The interval for running Windows updates depends on the environment. If the PCs are accessible from other zones, both Windows and antivirus updates must be done just as any other machine in the station’s network.

Based on the possibility of antivirus runaway, it is not recommended to run real-time virus scanning during transmissions. 24/7 stations must give this possible issue thorough considerations.

Note: There might be a ~30 second delay when starting AV Automation. The cause of this phenomenon, which typically happens just after some configuration, is the need for a Windows Update to be run. Consult the proper Microsoft procedure to update Windows via downloaded files if it is not permitted to connect to the Internet.

Viz Mosart Main/Backup Server Testing

Our recommended usage pattern is to alternate between main and backup every day, to make sure that the vital backup server is ready to take over the day you really need it. This way, you are continuously testing the backup function.