Viz Licensing Administrator Guide

Version Latest | Published May 22, 2018 ©

Log in and Self-Sign-Up

Here you find the following information:

License Portal location

You can open the License Portal in either of the following ways:

  • Click the ticket link in your license email.

  • Open your web browser and go to https://license.vizrt.com

Log-in Page

If you opened the Viz License Portal by clicking on a ticket link, the necessary roles are automatically added to your username.

If you already have an account for https://case.vizrt.com, you can use the same credentials.

If you do not have an account, click the Sign up here link.

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Sign Up Page

To sign up, fill in the form on the sign-up page. You are required to provide your First Name and Last Name, your email address, and your preferred password. Observe the following:

  • The email address you provide is also your username.

  • The Company field is filled based on the information in your license ticket.

  • The minimum password length is 8 characters.

When you have filled in the required information, click Sign up to create an account.

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Troubleshooting

The company name is not correct.

Contact your Sales Account Manager to make sure your new licenses are associated with the correct company.

Warning:

Do not proceed with the sign-up process!

The email address you have entered is already registered in our system.

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  • If you already have an account for the Vizrt Support Portal (https://case.vizrt.com), contact your Sales Account Manager or Support Manager to reset your password.

    Warning:

    Do not proceed with the sign-up process!

  • If you have not used our portals before and you need to process the license activation immediately, enter an email alias. Your IT department should be able to assist you.