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Media Service User Guide

Version 3.0 | Published October 10, 2019 ©

Installation and Configuration

Media Service is shipped as a single installer:

Media_Service_and_Coder-x86-<version>.exe

where <version> are numbers indicating version, release and build-number.

IMPORTANT! Always read the Release Notes for any last-minute information.

Requirements

Media Service is compatible with modern Windows standards and should run on Microsoft Windows version 7 and above. It has been tested on Microsoft Windows versions 7, 8, 8.1 and 10. Media Service is designed to work with Viz Engine but does not require it to run.

The Media Service server requires:

  • Microsoft .Net client libraries, version 4.6.1 or above.

  • If running on Windows 7, the Coder component (used by Media Service) requires SP1 or higher. It is possible, though not normally done, to run the Coder component on a different machine than the server running Media Service. It is only Coder that requires Windows 7 SP1.

  • TCP/IP network connectivity to clients. The standard port is 21099 and this port must be open if using a firewall.

Virtualization

Media Service supports running in a virtual machine using a hypervisor that supports the operating systems listed above. It has been tested using Hyper-V, VMWare and VirtualBox. The following conditions also apply:

  • For playout support, the Viz Engine clip folder must be mounted in the virtual machine, either using the hypervisor's functionality, or as a network share. The path to this folder in the virtual machine does not need to match the path on the Viz Engine host.

  • If Coder is installed in the same virtual machine, then either virtual NVidia hardware needs to be attached to the virtual machine for use with NVEnc, or the libx264 encoder needs to be used.

  • If Coder is installed on a different machine (virtual or not), the usual limitations apply, see the Coder for Media Service section in the Coder Administration Guide.

This section contains information on the following topics: