Viz Licensing Administrator Guide
Version 2.1 | Published December 22, 2020 ©
Update Maintenance Period
By signing a Support and Maintenance Agreement with Vizrt, you benefit from new releases. During this maintenance period, the new license protection program allows you to upgrade your Vizrt Software to new versions. Since the maintenance period is encoded in your Vizrt license, it may be necessary to update this information if no other changes were made to the license following the periodic renewal.
For a convenient bulk update of all the necessary licenses, you can visit the Viz License Portal under License Overview and request new tickets for all the containers that require an update of the maintenance period.
Step 1: Identify Containers that Require an Update
The My Licenses overview displays all the containers which currently do not show the latest maintenance period with Current status: Update Maintenance Period.
IMPORTANT: Updating the Maintenance Period is not mandatory. No action is required if you are running a Viz software version that is covered by our current maintenance period. It might be necessary to update when upgrading your Vizrt software to a newer version.
Once you select the containers for update, an additional Update Maintenance Period button appears, which displays the current end date of your support and maintenance agreement. Once you click the button, a second tab opens that contains the tickets with your new licenses.
See Also