Viz Channel Branding User Guide
Version 5.0 | Published July 10, 2023 ©
Configuring Import and Update Folders for Network Drives
A Windows service does not have access to network drives mapped with aliases such as M:\ when mapped using a regular domain user.
The following procedures describe how to configure this solution's components to use network drives for playlist imports and updates when running Media Sequencer as a Windows Service.
To set playlist imports and update destination path for schedule files
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Start Viz Channel Branding Client in Scheduling mode.
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Open the Configuration settings.
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Click Channel Settings > Import/Export Settings > General Settings.
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Set the Destination path for the schedule files to import or update.
Note: For this case network paths, such as UNC paths (for example, \network\...) are supported; however, mapped drives are not.
To enable automatic import
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Click Global Settings > Import/Export settings > Automatic Import.
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Set:
- Automatic import interval
- Playlist importer folder path
- Playlist importer log level
To configure Media Sequencer network authentication
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In Windows, click Start.
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Open the Control Panel, select System and Security > Administrative Tools.
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Open Services.
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Select and right-click the Vizrt Media Sequencer service.
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Select Properties.
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Select the Log On tab:
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Select the This account radio button.
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Enter a username and password that has access to the network share you want to connect to.
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Apply and click OK.
Note: If Vizrt Media Sequencer service is already running, please restart the service for the new settings to take effect.
Troubleshooting
Microsoft Excel schedule files cannot be imported
Note: Microsoft Excel and other Microsoft Office applications are not designed to be run as a server application, and Microsoft does not support this usage.
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Create a folder named Desktop in the following location:
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32-bit systems: C:\Windows\System32\config\systemprofile
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64-bit systems: C:\Windows\SysWOW64\config\systemprofile
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For more information, see the following knowledge base article on Arcana Development and/or the following Microsoft knowledge base article on Considerations for server-side automation of Office.