Viz Multichannel

Version 4.0 | Published January 23, 2019 ©

Configuring Import and Update Folders for Network Drives

A Windows service does not have access to network drives mapped with aliases such as M:\ when mapped using a regular domain user.

The following procedures describe how to configure Viz Multichannel to use network drives for playlist imports and updates when running Media Sequencer as a Windows Service.

To Set Playlist Imports and Update Destination Path for Schedule Files

  1. Start Viz Multichannel in Scheduling mode

  2. Open the configuration settings

  3. Click General Settings under the Import/Export Settings category for Channel Settings

  4. Set the destination path for the schedule files to import or update

    Note: For this case network paths, such as UNC paths (e.g. \network\...) are supported; however, mapped drives are not.

To Enable Automatic Import

  1. Click Automatic Import under the Import/Export settings category for Global Settings

  2. Set the automatic import interval, playlist importer folder path, and the playlist importer log level

To Configure Media Sequencer Network Authentication

  1. In Windows, click Start

  2. Open the Control Panel, select System and Security and then Administrative Tools

  3. Open Services

  4. Select and right-click the Vizrt Media Sequencer service and select Properties from the appearing context menu

  5. Select the Log On tab

    images/download/attachments/28396635/appendix_mediasequencer-service-auth-logon.png
  6. Select the “This account” option

  7. Enter a username and password that has access to the network share you want to connect to

  8. Apply and click OK

    Note: If the Vizrt Media Sequencer service is already running, please restart the service for the new settings to take effect.

Troubleshooting

  • Microsoft Excel schedule files cannot be imported

Microsoft Excel and other Microsoft Office applications are not designed to be run as a server application, and Microsoft does not support this usage

  1. Create a folder named Desktop in the following location:

    • 32-bit systems: C:\Windows\System32\config\systemprofile

    • 64-bit systems: C:\Windows\SysWOW64\config\systemprofile

  2. For more information, see the following knowledge base article on Arcana Development and/or the following Microsoft knowledge base article on Considerations for server-side automation of Office.