Graphic Hub Administrator Guide
Version 3.1 | Published July 11, 2018 ©
Dongle Troubleshooting
Apparently Valid Dongle/License Does Not Work
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Close all time-sync programs, like NTP
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Shut down your anti-virus applications
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Make sure your dongle is properly connected and the HASP driver is installed and running. See Drivers for HASP Runtime Installation Fails.
General Viz Artist and Graphic Hub Dongle Issues
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A Viz Artist dongle does not work with Graphic Hub.
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A Graphic Hub dongle does not work with Viz Artist.
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Make sure you have only one Viz dongle connected to a machine running Viz applications.
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5/4 Free and Localhost modes can operate without a dongle.