Graphic Hub Administrator Guide
Version 3.1 | Published July 11, 2018 ©
Frequently Asked Questions
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Question: Can a Graphic Hub Deploy Agent deploy outside local network boundaries, for example, different subnets and gateways?
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Answer: Yes. Log Graphic Hub Manager on with the IP address instead of the host name. Then schedule a deploy task.
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Question: Can a replication cluster work outside local network boundaries, if the main and replication servers are not in the same local network?
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Answer: No. Use the Deploy Agent instead.
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Question: Can I share a single data directory over multiple servers?
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Answer: No.
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Question: Can deleting or creating files within a data directory solve problems?
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Answer: No.
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Question: Can I do a backup of the data directory while the server is still running?
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Answer: No. The server must be shut down before copying the data directory.
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Question: Can a localhost database be accessed from another machine?
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Answer: From Viz Artist, no. A single-user database is only available on the machine it runs on.
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Question: Do all Graphic Hub Naming Services on the network contain information about all servers? Why is there a need for more than one Naming Service on the network?
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Answer: A Graphic Hub Naming Service only contains information about the servers that have been applied to it. Before a Graphic Hub Server is started, a Graphic Hub Naming Service must be applied to it. Either a local Naming Service that is started together with the server can be applied, or another available Naming Service in the network is applied. A server cannot be started without connecting to a running Naming Service.
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Question: Can I terminate the VizDb.exe process?
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Answer: No, never. Only use Graphic Hub Terminal or Graphic Hub Manager to shut down a server.
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Question: Can I shut down Windows while VizDb.exe is still running?
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Answer: No. Use Graphic Hub Terminal or Graphic Hub Manager to shut down a server before exiting Windows.
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Question: Why is the content of the selected folder not listed in the Graphic Hub Manager’s File panel?
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Answer: First, make sure that the selected folder contains files. Next, make sure that All or the correct file type is selected from the Show drop-down list in the Toolbar.
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