Documentation Center

Graphic Hub Administrator Guide

Version 3.1 | Published July 11, 2018 ©

Graphic Hub Terminal Server Startup Issues

Graphic Hub Terminal Does Not Start the Server

This may occur if Graphic Hub is installed as a service but not started as a service.

To start Graphic Hub as a service

  1. Exit Graphic Hub Terminal.

  2. Wait until Graphic Hub Terminal starts itself automatically.

Graphic Hub Terminal Service Does Not Start

To start the Graphic Hub service

  1. On your Windows desktop of the machine where the Deploy Agent is installed, right-click My Computer and select Manage.
    The Computer Management window appears.

    images/download/attachments/27014954/troubleshooting_hasp.png

  2. In the left panel, expand the node Service and Applications.

  3. Click Services.

  4. In the right panel, right-click GH Terminal Service Properties *and select *Start.

  5. Wait for the Graphic Hub Terminal to start up. If this does not occur, contact Vizrt CA.