Viz Pilot User Guide

Version 8.0 | Published May 30, 2017 ©

Status Bars


The Status bar is positioned at the bottom of the window, and consists of:

  1. Profile and Channel Information

  2. Status Information

  3. Status Indicators

Profile and Channel Information

Profile Context Menu


Right-clicking the profile name will open the Profile Context Menu:

  • Profile(s): Shows the available profile name(s), and indicates the current profile.

  • Profile Configuration: Opens the Profile Configuration window.

Channel Context Menu


Right-clicking the Viz Channel will display a context menu for setting the channel as a program or preview channel. In addition it will display the Viz Engines that are configured for that channel and their current status.

Clicking on the refresh icon next to the Viz Engine name refreshes the status indicator and current memory usage bars.

Clicking the Channel indicator when it is disconnected (status: red) makes the system try to reconnect (see the Profile Configuration window).

Status Information

Status information is positioned to the lower left.




Status information gives feedback on different objects in the Director user interface and from connected systems. The information is divided in the following two categories:

  • General information: General information is displayed when a pointer is positioned over objects in the user interface that contain information relevant to the user. When the Hints area displays general information, it remains its default color (grey).

  • Error information: Error information is displayed if errors occur. When the text field displays error information, the text field background color turns red. Error information is also displayed in the Errors Window.

Status Indicators


Status Indicator Items




Media Sequencer’s database connection: Indicates status of the Media Sequencer’s connection to a Viz Pilot database. Hover over the icon to display more information about the connection.Green: The Media Sequencer is connected to a Viz Pilot database (see the Media Sequencer Configuration configuration window). Note however that it will be green even if the database the Media Sequencer is connected to is different from the one that Director is connected to (for example Director connects to Graphic Hub, while the Sequencer connects to Oracle).Red/Orange: Indicates a problem with the Media Sequencer’s database connection. Check its configuration by double clicking on the icon and/or check the Media Sequencer logs.Gray: The Media Sequencer is not configured to connect to a Viz Pilot database, or information about the status of the connection is currently not available. Check the Media Sequencer’s configuration by double clicking on the icon.


Viz Gateway: Green if the Media Sequencer is connected to Viz Gateway. Red if there is no connection. Clicking the indicator when it is disconnected (status: red) makes the system try to reconnect (see the Media Sequencer Configuration configuration window).


Matrix: Green if Director is connected to Viz IO. Red if there is no connection. Clicking the indicator when it is disconnected (status: red) makes the system try to reconnect.


Viz One: Green if the Media Sequencer is successfully connected to Viz One. Red if the configuration is not working properly (e.g. failed Viz One search). In serious situations, where the Viz One is unavailable, an additional pop-up error message will appear. In this case, videos that have already been transferred to Viz will still work, but any new videos will not be transferred.Double-clicking the indicator opens the Media Sequencer Configuration configuration window.


Errors: Turns red when errors occur. Clicking the button opens the Errors Window. Errors that occur are saved in the Errors log, and displayed in the Errors window.


Viz Channel: Displays the status of the Viz channel’s Viz Engine(s).See Profile and Channel Information.


Video Channel (clapperboard): Shows whether the Media Sequencer is successfully connected to a Viz Video Engine, Viz Engine or other video servers for video playout. See Profile and Channel Information.

Errors Window


The Errors window contains two buttons.

  • Close: Closes the Errors Log dialog box.

  • Clear Log: Removes all the error messages from the log window, but not from the log file. The Errors window also closes, and the Errors button is hidden until there is new error log information to display.